Meet our Founder & Practice Manager, Ann Marie Sochia.
She is responsible for the day-to-day operations of the company. She is personally involved with interviewing and hiring all personnel, including Therapists, Psychiatrists, and Office Staff.
Ann Marie is a Licensed Professional Mental Health Counselor (LPC) in North Carolina. She has a Master’s Degree in Mental Health Counseling and a BS in Sociology. Since 2012, Ann Marie has been practicing at Waves of Change, a holistic mental health counseling company she founded. While working as a therapist for the general population, she recognized the need for high-quality mental health services for seniors. This led her, along with her husband, Paul, to create Silver Linings for Seniors, Inc.
She lives in Raleigh with her husband, their dog Penny and cat Rufus.
Meet our Clinical Director, Melissa Huemmer, LCSW.
Melissa Huemmer is a Licensed Clinical Social Worker with a Master’s degree from the University of North Carolina. She has been providing individual, group, and family counseling in a variety of settings throughout her career. Melissa specializes in working with transitions, trauma, depression, anxiety, grief, and social skills. She also works with care providers and the elderly around balance and changing life perspectives and stress management.
“I believe that everyone is an individual with their own needs and goals and that we sometimes need to step back, see where we want to go in life and take a look at what may be preventing us from achieving our own sense of purpose and happiness.” Melissa is skilled in a variety of approaches including cognitive behavioral therapy and mindfulness.
Meet our Marketing Relationship Manager, Rachel Evans.
Rachel Evans is Silver Linings’ liaison with our customer facilities directors. In that role, she is often the first person any of the facilities’ personnel meets. She is responsible for organizing and giving presentations to staff and clients in the facilities as well as meeting and presenting Silver Linings to the community and corporate organizations.
Rachel Evans is a Triangle native who has been in the geriatric industry since 2012. As a freshman at NC State University, she began volunteering at a senior living community. As she progressed through school she worked her way up to become a Life Enrichment Manager in a memory care community. It was while she was going to school and working that she found her passion for seniors and helping them be the best they can be. Between working one-on-one with seniors and her social work classes, she perfected her interpersonal and customer service skills. During her final semester, she learned about working in a crisis industry as a Case Manager at Stop Soldier Suicide.
Rachel went on to graduate from NC State Magna Cum Laude with her Bachelors of Social Work and a minor in Health, Medicine, and Human Values. She became an Activity Director, where she learned the ins and outs of the senior living industry, creating events and advertisements for the community and growing a department and company. After 3 years in activities, she is excited to join the Silver Linings team to help them grow and prosper throughout the Piedmont. She brings exceptional marketing, advertising, and social media experience to the team, and will help Silver Linings to be a household name.
Meet our Marketing Relationship Specialist for Triad, Sandy Bowen.
As Marketing Relationship Specialist for the Triad, Sandy is a Silver Linings liaison with customer facilities directors. In that role, she is often the first person any of the facilities’ personnel meets. She is responsible for organizing and giving presentations to staff and clients in the facilities as well as meeting and presenting Silver Linings to the community and corporate organizations.
Sandy brings over twenty years experience to her role at Silver Linings. For Sandy, customer service is the number one priority, and her dedication will serve Silver Linings customers well. Sandy’s most recent positions involved marketing strategy, teamwork, and excellent customer service to achieve business goals. She used her leadership and skills to grow a team in her direct sales business. Sandy enjoys volunteering in her local school system and church. She has also held leadership positions through her volunteer experience.
Sandy has a BS in Marketing from the University of North Carolina at Wilmington. Sandy has many years of marketing experience from her direct sales business and most recently in a retail environment.
Meet our Office Manager, Natalie M. Swann.
Natalie M. Swann is responsible for helping you with the initial steps in the process of receiving services from our team of therapists. She is the voice you will hear when contacting our office and the face that will greet you upon entering our Cary location. In this role, she cheerfully answers your questions about the services Silver Linings offers to the community and listens to your needs to see how our services can help you and/or your loved one get to a more positive place during this phase of life.
Natalie has been in the customer service industry for over 20 years and has a passion for the Silver Linings mission. As such she is intent on making sure you receive a positive customer experience when contacting our office. Natalie’s most recent experiences include building a successful direct sales team, as well as working in merchandising and customer satisfaction. Natalie has also held several management positions throughout her customer service career. Natalie has a BS in Biological Science with a Nutrition Concentration from North Carolina State University. She brings over 20 years of customer service experience and leadership to Silver Linings.
Meet our Receptionist, Connie Bates.
Connie joined Silver Linings for Seniors, Inc. as our Receptionist in 2018. Her duties include greeting clients and patients to our Cary office and answering phone calls. She is the first contact for prospective clients seeking information about Silver Linings and seeking services from our team of therapists. Connie maintains the schedule of our geriatric psychiatrist, Dr. Kristin McArthur, and fields phone calls for Dr. McArthur as well as for our 20+ therapists. Connie has been in the customer service industry for over 20 years and brings a strong compassion and willingness to always be helpful and informative. “I am so excited and proud to be a part of the Silver Linings family and it’s mission. It is an honor to work alongside such knowledgeable, healing and compassionate people.”
Connie is a long time resident of Cary, residing here since 1974. In her personal life, she is fully dedicated and very close to her family. She has three wonderful children and welcomed her first grandchild in April of 2018, a little girl named Charlie Ann. Connie enjoys spending time with her family, family game nights, music and movies, and vacationing at the coast with a special love for sunsets. Connie has great compassion for people and animals. Her compassion for people makes Connie a wonderful addition to Silver Linings and a warm contact for our clients and potential clients.
Meet Ronnie Kirkland, Revenue Cycle Specialist.
Ronnie Kirkland is the Revenue Cycle Specialist in the billing department for Silver Linings for Seniors with a background in psychology. She has been in the Medical Revenue field for 16 years, with special concentrations on compliance, credentialing and claims processing. She started her career in medical billing at Johns Hopkins Community Physicians in Baltimore Maryland. From there she has expanded her career working with multiple major hospitals including Mercy Medical Center, St. Joseph’s Hospital, Franklin Square and Mobile Infirmary Medical Center. Ronnie has experienced billing for many specialties such as Family Medicine, Neurology and Cardiology to name a few.